Privacy Policy

The Australian Kathak Company.

Effective Date: Thursday 12th March 2026.

Your Privacy and The Australian Kathak Company (ABN 78611524897) (collectively and individually referred to as “The Australian Kathak Company”, “we”, “us” or “our”).

Who we are & how you can contact us

We are The Australian Kathak Company and we are based in Victoria, Australia. We are committed to protecting your privacy and respecting and upholding your rights when you use this Site. This Privacy Policy applies to the products and/or services we provide on our site www.australiankathakcompany.com (“Site”) and our social media channels, and explains how we collect, hold, use and disclose data and comply with the requirements of the Privacy Act 1988 (Cth) and, to the extent applicable, with the EU General Data Protection Regulation (GDPR), and constitutes part of our Website Terms & Conditions. This Privacy Policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For example, if you post something on social media platforms such as Instagram, Facebook, Pinterest, X, or YouTube, that information is governed by the privacy policies on those platforms, and is not governed by this Privacy Policy.

You can contact us for privacy-related questions by contacting us.

We will only use your personal information in compliance with Australian Privacy Laws (Privacy Act (1988 (Cth)), Australian Privacy Principles and to the extent applicable, with the EU General Data Protection Regulation (GDPR) and any replacement legislation or regulation or guidelines and standards governing the use, storage or transmission of personal data.

Our role in your privacy

If you are a customer, subscriber or just a visitor on our Site, this Privacy Policy will apply to you.

Our responsibilities

As we are the providers of the products and services on this Site, we determine how and why your data is processed. We do not sell or rent your details to any third parties. We are committed to protecting your privacy and we want you to know exactly what information is collected and how we use it.

Children’s privacy

If we provide products or services likely to be accessed by individuals under the age of 18, we comply with the requirements of the Children’s Online Privacy Code (COP Code). This may include providing child-friendly privacy notices and limiting the collection and use of personal information from children.

Your responsibilities

Please read this Privacy Policy and our Website Terms & Conditions. If you provide us with any data relating to a third party, you confirm that you have the right to authorise us to process that data on your behalf in accordance with this Privacy Policy. It is also your responsibility to inform them about our privacy practices, including how we collect, use, disclose, and retain their Personal Information as outlined in this Privacy Policy. By sharing another person’s Personal Information with us, you agree to indemnify and hold us harmless from any claims, liabilities, damages, or expenses arising from your failure to obtain consent or inform the individual of our privacy practices as required under this section.

When & how we collect data

From the moment you visit our Site, we are collecting data, sometimes you might provide this data by completing a form or setting up an account, otherwise we might collect the data automatically. We may also collect data when:

  • You make a purchase on our Site, including but not limited to, gift cards, or any other products available for purchase

  • You interact with us on social media

  • You complete any sign-up forms, landing pages or send us a direct message via social media or an email to any of our nominated emails

  • You participate in events, promotions and giveaways or any request for additional data such as customer surveys

  • You accept our cookies and tracking technologies, which may include services from third parties that provide analytics, traffic management, content delivery, and load balancing (e.g. CDNs). For more details on the cookies we use, including those from third-party providers that assist with performance, analytics, and functionality, please refer to our Cookie Policy.

  • You voluntarily submit your data to us for any reason

Types of data we may collect

  • Contact details (name, address, email)

  • Financial Information (bank details when you are making a purchase)

  • Your business name (sometimes)

  • Basic information about your business and its history (sometimes)

  • Data about the products or services you purchase

  • Data about your experience with our Site and our products and services

  • Data relating to your circumstances and such other information that is relevant to the products or services we provide to you

  • Data relating to your attendance at seminars or other events held by us (including webinars and podcasts)

  • Data that identifies you (your IP address, login, browser type, time zone, browser plugins, geolocation, what operating system and version) - we do not link this with any personal Data

  • Data on how you use our Site (URL clicks, products and services views, how long you are on our pages and other actions)

  • We may also collect technical data via third-party services, such as content delivery networks or font services, to improve the performance and functionality of our Site. These services may collect information like IP addresses to ensure proper delivery and functionality.

Use & disclosure of your data

Under data laws, we are only allowed to use your data for specific reasons and where we have the legal basis to do so.

We will use your data for the purposes it was collected and related purposes that include:

  • Operating our Site

  • Providing you with products, information and services

  • Customer support

  • Tracking your purchase history

  • Detecting and preventing fraud

  • Improving our Site

  • Making your experience on our Site more efficient and enjoyable

  • Market research e.g. we may contact you for feedback about our products and services

  • Provide you with information about events, other products or services or opportunities that may be of interest

  • Marketing (with your consent)

  • Monitoring your compliance with our Website Terms and Conditions

We may disclose your data for the purposes it was collected and also:

  • As required by law subject to our obligations

  • With your consent

  • Within our business

  • To send you marketing material (with your consent)

  • To process your participation in any promotions and giveaways (including contacting you if you win, displaying your name online and on our social media platforms)

  • Share with third parties to enable us to provide our products and/or services

Doxxing & data misuse

The unauthorised publishing or sharing of personal data online (commonly referred to as “doxxing”) is strictly prohibited. We take all necessary steps to protect personal data, and any misuse of data may result in legal action, including criminal charges, under Australian privacy law.

Google analytics

We use Google Analytics functions. You can find out how your data is collected here and there are instructions here on how to opt-out of Google Analytics data tracking. Our use of Google Analytics may include but is not limited to display advertising and re-marketing. You may see our adverts across the internet, this is due to the use of tracking technologies (cookies) to optimise and serve our adverts based on past visits to our Site. When you log onto our Site, we, with the help of Google Analytics, use your browsing behaviour to connect this with other data that you previously provided to us in accordance with this privacy policy.

Meta insights

In our efforts to continuously improve your experience on our platform, we utilise Meta Insights and Meta Analytics to understand how you interact with our content on our Instagram page. This technology helps us to measure and analyse user engagement and effectiveness of our services, ensuring we can enhance our offerings to better meet your needs.  For details on how Meta collects and uses your data, we encourage you to review Meta’s Privacy Policy available at https://www.facebook.com/privacy/policy/.  Should you prefer to not have personalised ads on Instagram based on the data collected, you have the right to modify your ad preferences.  This can be done by accessing your Instagram settings and navigating to “Ad Preferences”, where you can adjust your settings according to your preferences.

Choosing not to provide personal data

You can choose not to provide us with any personal data. However, if you do this, we will not be able to provide you with any products or services, however, you can continue to use our Site and browse the pages of our Site.

Turning off cookies

Our Site uses cookies and similar technologies to provide certain functionality to our Site. You can turn off cookies by activating the setting in your browser that allows you to do this. You can also delete cookies through your browser settings. If you do decide to turn off cookies, you can continue to use the Site, however, certain services may not work as effectively.

Marketing

We will always let you know before we collect any data from you what the intended use is and if we intend to use it for marketing and if third parties are involved, we will obtain your consent (which you can withdraw at any time). You can change your mind about marketing material by opting out by:

  • Completing the contact us form on our contact page; or

  • Unsubscribing within the email if you have previously subscribed to our newsletter.

SMS marketing and notifications

By providing your phone number and opting in to SMS marketing, you agree to receive text messages from us regarding your purchases, promotions, and updates. Message and data rates may apply. You can opt out at any time by following the instructions provided in the messages.

How We Use Your Information for SMS

When you provide your phone number, we collect and store this information for purposes such as sending order updates, promotional offers, and marketing messages. We do not share your phone number with third parties except as required to process your requests or when required by law.

Opt-Out and Data Removal

You can opt out of SMS marketing at any time by replying 'STOP' to any of our text messages. Once opted out, you will no longer receive SMS marketing from us, but you may still receive essential transactional messages regarding your orders.

Your rights

You can exercise your rights at any time by contacting us via the contact us page on our Site.

Accessing information we hold about you

We will provide you with the information within 30 days of your request, unless doing so would adversely affect the rights and freedoms of others (e.g. another person’s confidentiality or intellectual property rights). We will inform you if we cannot comply with your request and why.

Inaccurate information

You can contact us to ask us to correct any information we hold about you that you believe is inaccurate.

Objections to using data for profiling or automated decisions

We may use your data to determine what products and services are relevant to you (e.g. tailoring our emails based on your behaviour). Otherwise, the only circumstances in which we will use this data is to provide our products and services to you.

In cases where we use automated systems to make decisions that may impact your rights or interests, we will ensure transparency. Our privacy policy outlines the types of personal data these systems use, the nature of the decisions being made, and the role these systems play in the decision-making process. You may contact us if you wish to know more about how these systems work or to request human review of any automated decision.

The right to be forgotten

You have the right to request for your data to be erased. This means we have to delete all information that we hold about you, except to the extent of any information we are required to hold due to our legal obligations.

Making a complaint

If you have any complaints regarding how your data is handled, please contact us via our contact page. If you are not satisfied with our response to your complaint, you may seek a review by contacting the Office of the Australian Information Commissioner (OAIC) via their website https://www.oaic.gov.au.